San Jose International Airport Arrivals (SJC)

Flight Arrivals at San Jose International Airport

Upon arrival at San Jose International Airport (SJC), please make sure to retrieve your luggage and other personal belongings at the designated Baggage Claim area in Terminal A or Terminal B.

At SJC, International Arrivals are in Terminal A. Please make sure you have all your personal belongings with you at all times. In the case of missing baggage, passengers may approach the nearest Information Desk.

You can also leave a message with the passenger’s full name, email, phone number, and a brief description of the lost item(s).

The airport Lost and Found section is between Terminal A and B. Phone: +1 408-392-3559.

Note: The airport will keep all items for some time. After said period, the property will be deemed abandoned.

Wi-Fi at San Jose International Airport

Free wireless services are available at the airport. Please connect to the network “sjcfreewifi.”

Transfer Services at San Jose International Airport

Ground transportation facilities at San Jose International Airport include rental cars, taxis, rideshares, shuttles, and buses. Trains are located downtown and they are accessible by bus or taxi from the airport.

Rental Car Services at San Jose International Airport

All car rental pick-ups and drop-offs for rental car companies serving San Jose International Airport occur at the Rental Car Center found across from Terminal B.

If your plane is arriving at Terminal B, all you must do is walk to the other side of the road across from the Baggage Claim area.

For those arriving in Terminal A, go to the rental car area by taking a complimentary blue shuttle bus.

The rental facility is open 24/7. Please inquire at your service provider for specific service hours and return procedures. See and compare all car rental companies at San Jose International Airport.

Ride Shares at San Jose International Airport

The designated pick-up areas are at Terminal A and Terminal B Ground Transportation Center.

Passengers can reserve rideshare by downloading the company’s app on their smartphone and coordinating directly with their driver. They can also request a ride a few days before their flight to avoid the inconvenience.

Ridesharing apps should let users verify the identity of drivers by checking out their faces, license plates, and colors.

Taxis at San Jose International Airport

Upon exit from the Baggage Claim area, proceed to the Ground Transportation Center toward the taxi stand in front of your terminal building.

One-way fare to Downtown is about $25.00. If you need to travel outside the city area, please consult your driver for rates. It is customary to give the driver a tip (15-20% of the fare) for good service.

Keep a record of the cab company, vehicle number, and the driver's name when traveling to and from the airport, just in case you leave something behind. More information about taxis at San Jose International Airport.

Trains at San Jose International Airport

Although there are no train stations at the airport, there are several nearby train connections downtown.

You can get to the train station in Santa Clara for approximately $25.00 by taxi. More about local rail connections in Santa Clara.

Buses at San Jose International Airport

VTA Route 60 (Airport Flyer) serves the Milpitas BART Station and Winchester VTA Station at both Terminal A (Stop 7) and Terminal B (Stop 5). Passengers at the airport may board the line for either direction free of charge.

Passengers can connect to the VTA Blue and Green light rail lines at the Metro/Airport Station (charges apply) by boarding the Route 60 bus to Milpitas BART.

Bus fares cost less than $5.00 one way. More details about bus services to and from San Jose International Airport.

Hotel Shuttle Services at San Jose International Airport

Many hotels in San Jose provide shuttle services. Passengers may confirm with their local hotel if this is available at their accommodation. Shuttles pick up passengers at the Ground Transportation Center in front of Terminal A and B.

Parking at San Jose International Airport

The airport provides safe and comfortable parking spaces for its customers. Reserved parking is also available at the facility, 24/7. Cash and credit card payments are accepted. More information about short and long term parking at San Jose International Airport.

Other Services at San Jose International Airport

ATMs at San Jose International Airport

ATM cash machines are in Terminals A and B. Gates 6, 10, 13, 15, between 17 and 18, 26.

ATMs are also available in the Baggage Claim area (Terminals A and B), International Arrivals, and the Rental Car Facility.

Currency Exchange at San Jose International Airport

There is a Currency Exchange center in Terminal A, across from Gate 15.

Nursing Stations at San Jose International Airport

There are Nursing Rooms within the entrance of the women's restroom (except Gate 8 location) and are equipped with a comfortable chair, sink, changing station, and outlets.

Restrooms at San Jose International Airport

Accessible restrooms and regular restrooms are throughout the airport.

Food and Beverages at San Jose International Airport

There are food and beverages shops throughout the airport terminals. Most food concessions operate on varying schedules.

Shopping at San Jose International Airport

You can do some last-minute shopping inside the facility. You have many shops to choose from.

Smoking at San Jose International Airport

Smoking is only permitted in designated areas outside the terminals. There are no smoking areas inside the facility. Please follow smoking regulations at the facility.

Lost and Found Section at San Jose International Airport

For items lost on the aircraft or at the gate area, please contact the respective airlines lost and found.

If you lost an item in any other area at the airport, including the security checkpoints and shuttle buses, please contact the Lost and Found Office at +1 408-392-3559.

Look for the Airport Lost and Found Office between Terminals A and B.

Alternatively, you can also complete the Lost and Found process at the Information Desk in Terminal 1 and 2. Phone: +1 408-392-3600.

When leaving your details for lost items(s), please include your full name, contact details, phone, email, and a description of the item(s).

The airport will keep all lost and found items for a considerable time of at least 30 days. After said period, the property will be deemed abandoned. Please talk to the airport representative at the counter.

Information Desk at San Jose International Airport

There are two Information Desks at the Airport: Terminal A and B. Telephone: +1 408-392-3600.

Pet Relief at San Jose International Airport

There are several animal relief areas both outside and inside the terminals.

At Pre-security:

• Outside Terminal A, north of ticketing
• Outside Terminal A, south of parking garage
• Outside Terminal B, north of ticketing

At Post-security:

Inside passenger walkway between Gates 16 and 17.

Please ask assistance from any uniformed personnel for guidance. Animals are not permitted unless they are in proper pet carriers to assist disabled individuals.

Baggage Claim at San Jose International Airport

Please retrieve luggage at your designated Baggage Claim area at the Ground Level of Terminals A and B. Carts are available to assist passengers with special needs.

In the case of missing items, contact your respective airline or their airline ticket counter.

Passengers can also inquire from the Information Desk for further assistance at +1 408-392-3600.

The Airport Lost and Found Phone is +1 408-392-3559. (Located in between Terminal A and B.)

When leaving a message, include your name, email, contact phone number, and a brief description of the lost item(s).

Disabled Passengers at San Jose International Airport

SJC is fully accessible to passengers with special needs, and wheelchairs are allowed to the gates and aircraft doors.

Additionally, they may notify the airline, travel agent, ticketing agent, flight attendant, or gate agent when carts, wheelchairs, or medical transportation is needed.